QSR- Quality Assurance Executive - Hà Nội

·       Audit Restaurants, supplier, warehouse

·       Develop product, service and safety quality standards based on master franchisor and QSR quality expectations.

·       Update quality standards as required to meet changing business needs.

·       Develop standard procedures, templates and criteria for conducting quality inspections to ensure compliance and quality standard.

·       Organize training, explain, guide restaurants implement the standards of quality assurance in accordance with the company policies and Vietnam Law.

·       Effectively fix, note and report any quality breaches or issues as required, including addressing customers’ complaints.

·       Produce quality control reports for senior management and the master franchisor as required.

·       Update law & knowledge relating to F&B industry and give advice/ training to R&D team & OPS team.

Knowledge/ Skills/ Personalities:

·       Strong attention in details.

·       Innovative and progressive.

·       Pleasant and outgoing personality.

·       Understand local dialects.

·       Team player.

·       Basic knowledge of food safety regulations.

·       English: intermediate level.

·       Computer skill: Intermediate.


Bachelor degree is required (Food Technology, Restaurant & Hospitality is prefer).

Certificate of ISO, ASAP.

Work experiences

1+ years of experiences in working as Q.A role in F&B industry.


Other duties are assigned by line manager.

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