·       Conduct training programs for administration, middle management, front line employees & Call center.

·       Ensure that all training materials and programs are compliant with laws and regulations governing the industry.

·       Prepare hard copy training materials and presentations for employees and with the approval of management.

·       Recommend management strategies to administration that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating increased revenues.

·       Evaluate job performance of members of the management team.

·       Develop reports that document job performances of all personnel

·       Keep up with and applies the latest teaching techniques to a corporate training environment.

·       Participate in building up E-Learning system.

Knowledge/ Skills/ Personalities:

·       Be a compelling public speaker & active listener

·       Able to work independently

·       Strong critical thinking and analytical skills

·       Excellent interpersonal skills

·       Strong critical thinking and analytical skills

·       Microsoft Office: Word, PowerPoint for the purpose of producing training materials and presentations

·       English: intermediate

·       Age: >25

·       Be able to travel.

Education

Associate Degree

Work experiences