· Conduct training programs for administration, middle management, front line employees & Call center. · Ensure that all training materials and programs are compliant with laws and regulations governing the industry. · Prepare hard copy training materials and presentations for employees and with the approval of management. · Recommend management strategies to administration that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating increased revenues. · Evaluate job performance of members of the management team. · Develop reports that document job performances of all personnel · Keep up with and applies the latest teaching techniques to a corporate training environment. · Participate in building up E-Learning system. |
Other ad-hoc tasks assigned by line manager.
Knowledge/ Skills/ Personalities: · Be a compelling public speaker & active listener · Able to work independently · Strong critical thinking and analytical skills · Excellent interpersonal skills · Strong critical thinking and analytical skills · Microsoft Office: Word, PowerPoint for the purpose of producing training materials and presentations · English: intermediate · Age: >25 · Be able to travel. Education Associate Degree Work experiences |
At least 1 year experience in Corporate Training.