Key Tasks

• Conduct training programs for administration, middle management, front line employees & Call center;
• Ensure that all training materials and programs are compliant with laws and regulations governing the industry;
• Prepare hard copy training materials and presentations for employees and with the approval of management;
• Recommend management strategies to administration that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating increased revenues;
• Evaluate job performance of members of the management team;
• Develop reports that document job performances of all personnel;
• Keep up with and applies the latest teaching techniques to a corporate training environment;
• Participate in building up E-Learning system;
• Other ad-hoc tasks assigned by line manager.

Key Requirements

• Work experiences: At least 1 year of experience in Corporate Training;
• Education: Bachelor / College degree or equivalent;
• Able to work independently. Be able to travel; 
• English: Intermediate. Good at PowerPoint for the purpose of producing training materials and presentations;
• Be a compelling public speaker & active listener;
• Strong critical thinking and analytical skills. Excellent interpersonal skills.